General Sales Policy

1. Purpose

This sales policy governs the terms and conditions of the sale of software and services offered by GP Software to its clients. By placing an order, the client accepts without reservation the conditions outlined below.

2. Products and Services

GP Software offers solutions for CAD/CAM, CNC program management, and program transfer, as well as remote assistance, training, and custom development services.

3. Pricing

The prices of products and services are quoted in euros, excluding taxes, and are subject to change without notice. The applicable prices are those in effect at the time of the order.

4. Order and Payment

Orders can be placed through the website or via direct contact. Payment can be made by bank transfer, credit card, or any other method accepted by GP Software. The order will be confirmed once full payment is received.

5. Delivery and Download

Purchased software is provided via download. Customers will receive a download link and necessary license keys by email within 24 to 48 hours of payment receipt.

6. Return and Refund Policy

Due to the digital nature of the products, no refund requests will be accepted once the license is activated. Customers are encouraged to verify compatibility and features prior to purchase.

7. Warranty and Support

GP Software guarantees the proper functioning of its products. In case of technical issues, the client may contact support for assistance and resolution.

8. Training and After-Sales Service

GP Software offers training tailored to the specific needs of each client. After-sales support is available for any technical assistance requests on purchased products.

9. Data Privacy

GP Software is committed to respecting the confidentiality of clients’ personal information. The collected data is used solely for order management and customer support.

10. Policy Changes

GP Software reserves the right to modify the terms of this sales policy at any time.

11. Governing Law

This policy is governed by French law. In case of disputes, the parties agree to seek an amicable solution before any legal action.