Find our general conditions of sale here :
The sale prices of the equipment are exclusive of taxes. They may be revised without notice by GP Software. The buyer will be informed of this revision as soon as possible.
The invoices are payable net at 30 days end of month. For the first order, as well as for any order over 2000€, a deposit of 30% is required upon ordering. By express agreement and unless GP SOFTWARE grants a postponement, failure to pay invoices by the due date will immediately and automatically result in the following without any formality: – immediate payment of the sums owed, – payment of interest on the unpaid sums, due day by day at a rate corresponding to one and a half times the legal interest rate.
GP Software is not responsible for any accidents on the machines.
4. Reservation of Ownership
The delivered goods remain the property of GP SOFTWARE until full payment of the price. In the event of seizure of the goods by third parties, the Buyer must immediately inform the Seller. Notwithstanding this retention of title clause, the Buyer shall bear the risk of loss or destruction of the sold product upon delivery. The Buyer shall also bear the burden of insurance and hereby subrogates to the Seller all his rights to any compensation which may be paid in the event of loss or theft of the sold goods and which has not yet been paid for.
The materials are available from stock. GP SOFTWARE cannot be held responsible for delays in delivery attributable to the carrier or any other fortuitous event.
It is the responsibility of the buyer who notices any deterioration of the packaging to immediately make the usual reservations with the carrier.
7. Unconditional Return Guarantee
If the equipment delivered by GP SOFTWARE does not meet the Buyer’s technical needs, the Buyer may return it to GP SOFTWARE within a maximum of 15 days from the date of issue of the delivery note. The Buyer must first request a return authorization number, which he/she must include on the returned package at his/her expense. The purchaser must justify the lack of correspondence with the technical needs of the customer in the return request. Furthermore, only GP SOFTWARE’s experts are authorized to accept or refuse returns. Finally, the Buyer must return the equipment in its original packaging, without any external markings (accompanied by the instructions, all accessories and a copy of the delivery note and the return authorization granted). For any failure to comply with this rule, the buyer will be charged an amount equal to 30% of the purchase price of the product, plus repair costs if the equipment is damaged.
GP SOFTWARE’s warranty is 6 months from the date of installation of the software.